SMART Work Design with Dr Sharon Parker

 Redesigning Post-Pandemic Work

Without notice, the coronavirus pandemic forced companies to radically change how their people worked.  Nearly 90% of businesses globally mandated or encouraged their employees to work from home, as the virus spread exponentially (Gartner, 2020).

Twelve months later, with vaccines being rolled out, organisations are developing return-to-work strategies.  Leaders have a unique opportunity to engineer smarter ways of working.  The research indicates that for many organisations working-life will look very different to pre-2020 norms.  A recent Gartner study reports that close to half of all employees will work remotely at least some of the time in the post-pandemic world., compared with 30% before Covid-19.  

A larger remote workforce will force leaders to rethink their approaches to leading teams. Many challenges surfaced last year including trust issues between remote managers and staff working from home. The cost of working...

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